Our standard dispatch times are approx 3 weeks (subject to change and bank holidays). All our parcels are dispatched by tracked mail. Your tracking number will be emailed to you once available. We cannot guarantee actual delivery times as this is not within our remit.
If items are returned due to non collection from the Post Office, then you will be responsible for the additional postage charges to have the re-dispatched. Alternatively, if the items are no longer required, then a credit note will be issued for the purchase price.
We offer a gift box option with all of our deliveries. Our gift boxes are accompanied with tissue paper, bow and a gift tag.
We at Acrotastic are working very hard to reduce our carbon footprint and have implemented all recyclable packaging including tissue paper, postage boxes and eco-friendly packaging tape.
For those customers ordering 5 or more items, these will be subject to further manufacturing time and therefore despatch will be longer. We will confirm an estimated timescale once your order has been received.