Delivery Information

Our standard dispatch times are 5-7 working days (subject to change for bank holidays). All our parcels are dispatched by 1st class signed for via Royal Mail. Your tracking number will be emailed to you once available. We cannot guarantee actual delivery times as this is not within our remit. 

Special Delivery (next working day by 1 pm) option is available, however, orders must be placed by 10 am to guarantee same day despatch. Orders placed on Friday will be delivered on Monday.  Orders placed on Saturday and Sunday will be delivered on Tuesday.  Please note Saturdays and Sundays are not working days, nor are bank holidays.  This option may be withdrawn during special promotion times. 

We offer a gift box option with all of our deliveries.  Our gift boxes are red and are accompanied with white tissue paper and a big red bow. 

We at Acrotastic are working very hard to reduce our carbon footprint and have implemented all recyclable packaging including tissue paper, postage boxes and eco-friendly packaging tape.