Our standard dispatch times are 10-14 working days (subject to change for bank holidays). All our parcels are dispatched by 1st class signed for via Royal Mail. Your tracking number will be emailed to you once available. We cannot guarantee actual delivery times as this is not within our remit.
Special Delivery (next working day by 1 pm) option is available, however, orders must be placed by 10 am to guarantee same day despatch. Orders placed on Friday will be delivered on Monday. Orders placed on Saturday and Sunday will be delivered on Tuesday. Please note Saturdays and Sundays are not working days, nor are bank holidays. This option may be withdrawn during special promotion times.
If items are returned due to non collection from the Post Office, then you will be responsible for the additional postage charges to have the re-despatched. Alternatively, if the items are no longer required, then a credit note will be issued for the purchase price.
We offer a gift box option with all of our deliveries. Our gift boxes are red and are accompanied with white or red tissue paper.
We at Acrotastic are working very hard to reduce our carbon footprint and have implemented all recyclable packaging including tissue paper, postage boxes and eco-friendly packaging tape.